BS
Bonny S
1 reviews | Active since Jul 2013
25 Feb 2019, 09:27
Vodacom - good service
I called Vodacom 5 times just to cancel contracts and each time I was put thru to cancellations, the call got cut. On the last call I spoke to Faith who then ensured that I got put thru to the Cancellations and I spoke to a Wilson Sithole who was most understanding and helpful.
Good for Faith and Wilson - they restored my trust in Vodacom!
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Vodacom's replyOfficial
25 Feb 2019, 10:08Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply25 Feb 2019, 10:08
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team