Vodacom gone from Elite to Cell C level

Being with Vodacom after such a long time I am extremely disappointed with the level of service. After numerous calls with the consultants to debit my Account for a certain amount they still chose to debit my account for way more than what was agreed on. I would understand if I called once and this could be an error but I had called MANY times on the day of the debit and every consultant confirmed the amount but the debit amount went off was for double! I don't appreciate being deceived this way.More than 1 consultant now **** to me on the phone. The rates are already so expensive, the network is absolutely terrible Vodacom is turning out to be a waste of my money and I am no longer making this a priority. I've been doubting for months now but after this accounts error I'm done. I'm switching to Mtn and Vodacom will now accept my minimal affordablilty till I'm done with them. This is the only network I've been on and I've spent Alot of money which in my opinion is an absolute waste.