BM
Benedict M
1 reviews | Active since Mar 2021
05 Jan 2026, 17:15
VODACOM GOLDFIELDS MALL IS THE WORST IN THE WORLD
Vodacom Goldfields Mall is the worst in the world.I saw online sale for Xiaomi Redmi 15 online R2899, drove to them to get the phone if they had it in stock....On arrival 31/12/2025 they did not have stock but it was R3500. I showed the Store Manager the online sale price then she promised to order it by the 2nd and I will collect on the 5th. When I went there today the 5th she showed me the phone and wanted me to pay R3600 AND REFUSED to help me now telling me the are a franchise the sale is by Vodacom not by their stores. After all the 30km trips to the shop she even refused me access to her manager on top of her on the difference between franchise and original Vodacom price
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Replies (1)Vodacom's replyOfficial
06 Jan 2026, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2026, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
