TP
Tania P
1 reviews | Active since Aug 2016
10 Oct 2023, 18:24
Vodacom Goldfields Mall BAD!
We App**** for a new contract on a Microsoft i5 laptop that is advertised in the booklet at Vodacom Goldfields Mall om 22 September 2023. They continued with the contract and said the laptop will be ordered but only on 25 September 2023 because the 24th September 2023 was a holiday. It is now 10 October 2023 and we haven't received any laptop nor an ETA, only answer we get is "its on back order". If a laptop is being advertised then the shop must be able to get it for the customer.
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Vodacom's replyOfficial
11 Oct 2023, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Oct 2023, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,