Vodacom goes to the dogs

After spending 2 hours on the phone with Vodacom's *********** call centre personnel trying to find our if my debit order request that I have completed at their Century City branch have been activated. I was given the run around. A Maxwell responded by informing me that I should go to a store to fill in the paperwork. if one look at my opening sentence one will notice if there is some form of competency that I have done the steps as per requirement. Is that so hard to understand. To date nothing has come of my request as my perception is the Vodacom thinks that by Maxwell's response they have effectively dealt with my complaint. I personally am sick and tired of the incompetence that we have to deal with by these big companies. They are quick to want to take your money. harass you at all hours of the day with deals on offer to indebt you more but when it comes to dealing with issues that arises from all of this then you have to deal with *********** staff that do not have a clue of what they are doing. One wonders it they are equip academically to execute there jobs properly or if they were place there to improve the BBBEE scorecard