VODACOM GO TO HELL

Vodacom lies about everything. See all the reviews. They are *****ing from innocent people and they do not have a Legal department as advertised! My story: I receive a sms about special on data. I buy 5G every month on my prepaid account. They offered R249 per month and I agreed in April. The day I called them to sign me up, I was on the line with their call center. "Everything was recorded." Just after it was activated I could not see who call me, it said: unknown. I called them. Now I had to pay for, call identification extra. I said they must cancel this *******!! How can you not tell me you take away services from me before you let me take on this contract! She promised to fix it no charge. I was polite and said if anything else is different then you will cancel this *******. I confirmed the amount I will be charged is only R249. She confirmed. Just a period of around 3 days later, my account was debited, R375. I blew up!!! I phoned this pathetic organisation, call center. I demanded the cancellation and it was written instruction on their system to cancel everything because I was mislead. That was in April 2019. They immediately put my account back on prepaid. Now in 14 November my phone ***n phone-not on contract. I do not have a contract phone since 2011) was ******. I went to Vodashop in Mayville. What a disaster!!! I could not do a simswop. My "account" was at Legal department. She looked on the system and spoke to the call center and both acknowledge they had to refund the R375 and tried to contact the "Legal" department. I was told to send an email or contact ***. You have to enter ID number to get through. The message told me: YOUR ID IS NOT RECOGNIZED. How the HELL is that possible??? So, I went again to the Vodashop. Lady tried again. She cant help me. None of the people she phone can help. I searched and found so many complaints about this ******* - Called VODACOM!!! There was a number - ***. That is head-office. The kind lady put me through to "Legal department". After 4 attempts I reached a lady. She cant help me because THEY ARE ONLY A PRE-LEGAL department. The number to phone is an attorney's office. I asked how on earth is it my responsibility to fix Vodacom's *******?? She cant help me. I phoned the attorney's office. Again a USELESS lady answered the phone. I explained the entire story to her as well. Her solution: Just arrange to pay the entire 2 year contract off each month! Can you get more stupid than that??? They do not listen!! They can not thin**** They can not reason nor understand anything!! She gave me another number. I phoned. Another lady, same.... she gave to a guy, he learned a line obviously. As I was explaining to him, he just repeated the same line. This Vodacom company will ***** from this country's innocent people as much as they can!! BE AWARE!!!! I never used one cent of their data in that 3 or so days. I bought my own data before the "contract"and when they changed back to pre-paid I bought data. I WILL NEVER DEAL WITH VODACOM - THE MOST PATHETIC SERVICE PROVIDER - IN MY ENTIRE LIFE!!!! I WILL GO TO THE MEDIA TO WARN ALL MY FELLOW SOUTH AFRICAN PEOPLE TO STOP DEALING WITH THEM!!! i WILL FIGHT FOR EVERY ONE SUFFERING BECAUSE OF THEM. YOU CAN SEND YOUR DETAILS TO ME AND I WILL ADD YOU TO THE LIST AND THERE WILL BE LEGAL ACTIONS FOLLOWING. Send your contact details and a short description of your case to: ***