iW
ignatius W

1 reviews | Active since Dec 2017

22 Mar 2018, 15:05

Vodacom go back on their own word again!!

As per last complaint send on the 5 December 2017, Vodacom come back to me and sorted my account. You can not belief this, but i have being threaten now again for the same account. As per hello peter .com statement the last time, i praised vodacom for solving this pain full experience just to be writing this mail again feeling like swearing at Vodacom. I just don't know what GAME vodacom is playing. I have no option but to get legal advise by the look of this. If i do not have this sorted before 28 of March 2018, i will be handing all my paper work over to a legal team.

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Replies (1)
Vodacom
Vodacom's reply22 Mar 2018, 15:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team