DB
Dale B
1 reviews | Active since Aug 2010
26 Oct 2019, 14:40
VODACOM GIVING PATHETIC SERVICE
Despite spending more than an hour on the phone on 12 Oct and 16 Oct and getting two references from them - they charged me for a service I did not use - I still have had no feedback from them. Really poor service from a company!
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Vodacom's replyOfficial
28 Oct 2019, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2019, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team