LS
Leoni S

1 reviews | Active since Feb 2018

13 Dec 2018, 08:44

VODACOM GIVING OUTSIDE COMPANIES INFO WITHOUT APPROVAL

**********ly been put on a contract. Phoned Vodacom got info that RMC has done the conversion to contract and VODACOM cannot do anything about this. it is a company that monitors your pay-as-you-go usage. THIS MEANS VODACOM GIVES OUTSIDE COMPANIES THE RIGHT TO ACCESS YOUR PERSONAL INFORMATION. Phoned RMCS , call center took my call. Said she cannot pick up my number, and i should hold on. Put on hold, did try to assist, logged a query - received a reference for my call. I AM TRULY UPSET, HOW DARE THEY ACCESS MY PRIVATE INFORMATION AT VODACOM! VODACOM WILL HAVE TO ANSWER!!

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2018, 09:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team