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Nozipho N

1 reviews | Active since Apr 2025

20 Jun 2025, 12:32

Vodacom giving me problems

What is happening with my number again after fighting for a simswap now yesterday i received a message saying my number has completed a conversion to prepaid after that it stopped working it has not being working since yesterday

0
Replies (2)
Vodacom
Vodacom's reply20 Jun 2025, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 Jun 2025, 10:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
Kindly be advised that we were not able to make contact with you and have rep**** to you via email.  Regards, Consumer Website Team

Best regards,