kR
khensani R
1 reviews | Active since Jan 2019
16 Jan 2019, 15:44
Vodacom giving me a run around for my refund
I made a mistake and pay Vodacom an amount of R3 000 instead of R300 on 21 December 2018, I have been calling Vodacom for refund each week and they are promising to pay it back but till today I haven't received my money. they keep telling me they are logging the request when I call the next week they say there was nothing logged they have to star all over again im so dissaponted at Vodacom
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Vodacom's replyOfficial
16 Jan 2019, 16:01Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2019, 16:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
kR
khensani R's updateReviewer Update
21 Jan 2019, 08:36Hi
i'm still waiting. i call everyday they tell me to send proof of payment i don't know how many times i need to call to get help. i am very very angry.
kR
khensani R's update21 Jan 2019, 08:36
Reviewer Update
Hi
i'm still waiting. i call everyday they tell me to send proof of payment i don't know how many times i need to call to get help. i am very very angry.