Vodacom giving me a nightmare

<p>I had two contract phones with Vodacom. When the period expired in June I requested Vodacom to convert both numbers to prepaid. Vodacom only converted one number and continued to bill me on the other number. Every month end I would call Vodacom and someone will reassure me that it was the last time and they will not debit money from my account. This continued until in December when I reversed the debit order. I was told by vidacom this year that the number in question has be converted to prepaid but they still charge me and am in arrears. They told me I have to pay about a thousand bucks otherwise my number will be disconnected in 7 days. I have made more than 100 calls to Vodacom since June last year about this issue and still there is no resolution. Please am in serious need of your intervention.</p> <p>Kind regards,</p> <p>Thomas</p>