BW
Brett W
1 reviews | Active since Nov 2017
02 Nov 2020, 09:32
Vodacom giving customer details out!
Where does Vodacom get off giving out my phone number to other companies?
Recharged my prepaid number, only to receive an SMS a few minutes later from Sterring "sponsored by Vodacom".
I don't want my number just handed out as you please, without my permission?
Sterring also do not honour STOP requests - which I'm sure you're making money out of - 3x now - receive confirmation I'm unsubscribed - yet still receive spam.
Have you heard of POPI?
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Vodacom's replyOfficial
02 Nov 2020, 10:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2020, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team