TV
Tyler V

1 reviews | Active since Sept 2018

10 Dec 2019, 16:19

Vodacom gives out your number???

I received a brand new contact with sim card less than a week ago, I have already had few people and companies calling. How is it that they have my number within a week and I am not even using the sim??????? So I contacted Vodacom and the agent told me its someones else old number and they can give me a new one for R161 and I cant even do a sim swap. Now I as the consumer have to deal with all these marketing calls FOR TWO YEARS AND THEY DON'T EVEN CARE. Absolutely unacceptable, made a mistake going back to Vodacom!

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2019, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team