TV
Tyler V
1 reviews | Active since Sept 2018
10 Dec 2019, 16:19
Vodacom gives out your number???
I received a brand new contact with sim card less than a week ago, I have already had few people and companies calling. How is it that they have my number within a week and I am not even using the sim??????? So I contacted Vodacom and the agent told me its someones else old number and they can give me a new one for R161 and I cant even do a sim swap. Now I as the consumer have to deal with all these marketing calls FOR TWO YEARS AND THEY DON'T EVEN CARE. Absolutely unacceptable, made a mistake going back to Vodacom!
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Replies (1)Vodacom's replyOfficial
11 Dec 2019, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
