vodacom give SA 3rd world labell!

My internet account stopped working. I called the call centre, they sai I must go to a stroe (Horison view-Roodepoort), <br> They unblocked it, then a few hours later blocked again, they tell me someone (in voodacom), ordered R10437 of goods on my account therefore ********** and under investigation. But my account is locked and I cannot use the internet, my clients must wait! <br> I was then told that the account is unlocked and sorted out, BUT and I have incurred a debit on my bank account of R10437 including penalties, due to their *********** mistake, including wasted money on calls', my time and frustration and late iinteractions with my clients. In addition I am still waiting for a phone, have been told that their head office has put all their orders on hold.