1 reviews | Active since Mar 2009
Vodacom give me credit I do not want !
I went to Menlyn Vodacom, 14 January 2016 and took out a new contract. I specifically asked the sales person that I don't want a contract that is \open. I wanted to get a contract where I pay a monthly installment and when that runs out I can not be billed more.<br> <br> I took a U CHOOSE FLEXI 350 (TOP UP) contract that I chose in order to have the choice of topping up my own airtime and manage my airtime. <br> <br> I received a sms on 15 January 2016 stating a credit limit of R3001 has been set on my account. I never app**** for any credit and was not asked if I want the credit against my contract and also it was not explained to me that there will be a credit limit against my contract. I specifically chose the top up contract to manage and have control over my airtime on my own and don't have to worry about receiving a huge bill at the end of the month<br> <br> Take the credit limit immediately off against my contract as I have never app**** for it.<br> <br> Previously I was on prepaid
We are pleased to confirm that your enquiry has now been resolved as per our telephonic conversation.
Regards
Ricardo
Vodacom Consumer Website Team
We are pleased to confirm that your enquiry has now been resolved as per our telephonic conversation.
Regards
Ricardo
Vodacom Consumer Website Team
