1 reviews | Active since Sept 2016

31 Mar 2018, 19:57

Vodacom give back my mothers airtime

Second time Vodacom Subscribes my mother on a vodacom live service without her consent. Stole R26 airtime last time it was R21 can vodacom give back my mothers airtime please i am going to change network if this is not resolved.

0
Replies (3)
Vodacom
Vodacom's reply01 Apr 2018, 08:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Apr 2018, 08:59
Official

Dear Theuns Swart

I would like to apologise for any inconvenience caused.

I removed the Vlive subscriptions from the 08189 number and credited the number as well. I also responded to you via SMS.

Kind regards

Rashieda

Vodacom Consumer Website Team

's update01 Apr 2018, 10:28
Reviewer Update
Thank you for resolving it have a nice Easter.