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xundullb X
1 reviews | Active since May 2016
24 Dec 2018, 23:11
Vodacom gifting themselves an early Christmas present at my expense. There goes my 2gigs
Vodacom gifted themselves an early Christmas present with my mifi contract data in less disappearingbin lesd then 24 hours while the phone snart m+ still stays intact alrhough I used it more often and it is far less then the mifi one.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Dec 2018, 09:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Dec 2018, 09:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
26 Dec 2018, 10:32Dear Luxolo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)
Vodacom's reply26 Dec 2018, 10:32
Official
Dear Luxolo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)