Vodacom getting worst by the day
Problems with data contract and Vodacom loaded 50 GB data instead of 10 gb data which I bought. Now I have a bill of R1300!! I have called 6 times already and made contact with them via twitter, yet its still not sorted out. I really ran out of options now and will now go to billboard advertising and I will put up the names of the people I spoke to in Vodacom. Vodacom clearly does not care anymore. I WILL port my contract to Cell C. I am sick of the poor service from Vodacom. I have tried everything and Vodacom admits the fault but yet they don't do anything about it, so therefore I am going to the press and billboards.
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Vodacom's replyOfficial
04 Aug 2015, 13:48Hello jaco45,
Thank you for taking the time to raise your complaint with our team.
I have now addressed this issue by processing a credit on your account.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Consumer Website Team
Thank you for taking the time to raise your complaint with our team.
I have now addressed this issue by processing a credit on your account.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Consumer Website Team
Vodacom's reply04 Aug 2015, 13:48
Official
Hello jaco45,
Thank you for taking the time to raise your complaint with our team.
I have now addressed this issue by processing a credit on your account.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Consumer Website Team
Thank you for taking the time to raise your complaint with our team.
I have now addressed this issue by processing a credit on your account.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Consumer Website Team