RM
Ruan M
1 reviews | Active since Jul 2020
03 Nov 2025, 10:00
Vodacom getting worst
Vodacom service just getting worse and worse. Client must call everytime to sort out problems how many times. Bills aren't showing correct or get lock, becuase so called not paid account.
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Replies (2)
Vodacom's replyOfficial
03 Nov 2025, 10:12 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Nov 2025, 10:12
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
RM
Ruan M's updateReviewer Update
08 Nov 2025, 18:0227 Oct 2025 email was send to Vodacom.
3 Nov someone will contact me.
6 Nov email Vodacom again
8 NOV NO EMAIL WAS ANSWER BACK! NO PERSON EVEN TRIED CALLING ME! 8 DAYS LATER OF NOV STILL NO DATA OR MIN WAS RECEIVED. THERE IS NO WORDS TO SAY THE SHOCK AND DESIPOINTED IN VODACOM 3 CONTRACTS MORE THAN 10 YEAR WITH VODACOM THIS IS HOW SERVICE IS GIVEN FOR WHAT AM I PAYING?
3 Nov someone will contact me.
6 Nov email Vodacom again
8 NOV NO EMAIL WAS ANSWER BACK! NO PERSON EVEN TRIED CALLING ME! 8 DAYS LATER OF NOV STILL NO DATA OR MIN WAS RECEIVED. THERE IS NO WORDS TO SAY THE SHOCK AND DESIPOINTED IN VODACOM 3 CONTRACTS MORE THAN 10 YEAR WITH VODACOM THIS IS HOW SERVICE IS GIVEN FOR WHAT AM I PAYING?
RM
Ruan M's update08 Nov 2025, 18:02
Reviewer Update
27 Oct 2025 email was send to Vodacom.
3 Nov someone will contact me.
6 Nov email Vodacom again
8 NOV NO EMAIL WAS ANSWER BACK! NO PERSON EVEN TRIED CALLING ME! 8 DAYS LATER OF NOV STILL NO DATA OR MIN WAS RECEIVED. THERE IS NO WORDS TO SAY THE SHOCK AND DESIPOINTED IN VODACOM 3 CONTRACTS MORE THAN 10 YEAR WITH VODACOM THIS IS HOW SERVICE IS GIVEN FOR WHAT AM I PAYING?
3 Nov someone will contact me.
6 Nov email Vodacom again
8 NOV NO EMAIL WAS ANSWER BACK! NO PERSON EVEN TRIED CALLING ME! 8 DAYS LATER OF NOV STILL NO DATA OR MIN WAS RECEIVED. THERE IS NO WORDS TO SAY THE SHOCK AND DESIPOINTED IN VODACOM 3 CONTRACTS MORE THAN 10 YEAR WITH VODACOM THIS IS HOW SERVICE IS GIVEN FOR WHAT AM I PAYING?