HS
Hema S
1 reviews | Active since Nov 2012
31 Aug 2020, 16:23
Vodacom getting me into debt covid time *****ing from me.
I totally disgusted with Vodacom with poor service *****ing from me as it's done with many subscribers. I made several calls to cancel my debit orders to switch to manual payments but their back office refused. They are R100 to my Vodacom account when it does not go off and yet I am paying manually.The consultants never same to help. They say they cannot help.I am now sitting with a high bill. No one should take up a contract with vodocom!
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Replies (1)Vodacom's replyOfficial
01 Sept 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
