RW
Rozaan W
1 reviews | Active since Jan 2016
22 Feb 2016, 09:48
Vodacom gets new systems-but staff not trained!!
Its all spectacular to migrate to new systems Vodacom, but its pretty pointless if you do not train staff in the call centre's or stores to help customers with upgrades... they just recite: 'I dont know how to use the system..' and for doing an upgrade online.. well that is just useless. Terrible service ALL over ?#?vodacomserviceBAD?
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Vodacom's replyOfficial
22 Feb 2016, 15:39Hello rvdhw2,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply22 Feb 2016, 15:39
Official
Hello rvdhw2,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team