VODACOM GET YOUR HOUSE IN ORDER

For the past 4 years, I get my credit record SMASHED BY VODACOM. Every year for some or other reason, my credit record gets updated with 6 pmts in arrears account for Vodacom for an account I cancelled in 2017 - ***. Costs of R2 accrued since my instruction to cancel contract, till their closure of my account. Since then I have gotten numerous confirmations that this have been resolved, but to no avail. This after I lodged several e-mails/requests to Vodacom to resolve and bi-annually getting a mail from Vodacom that they have done so. I even went so far as to direct my 2017 to Shameel Joosub (CEO of Vodacom) directly. He got the mail but the very next day I was blocked... Since then I had this constant battle. In 2018 I have even gone for far as to pay in the R2 to get the account closed.... but it's keeps on repeating. Seems every year during Sept they (Vodacom) accounts gets updated from the grave and re-instated. Needless to say this impacts my credit record in such a negative way that I am scared that this would impact my work. I work as a credit sanctioner at the credit department for 1 of the 4 big bank's and really dependent on a spotless credit record. (you can't consider giving credit if your own record is in tatters).