Vodacom - get your act together!

I app**** for a contract before lockdown started. They never told me about my apllication process. I was pleasantly surprised when they called me on May 18, confirming that I have been approved. Since then I have heard nothing. I tried phoning all of their customer care numbers. How convenient that no one is answering?! It has been a month without anyone getting back to me! Vodacom, I have been a supporter for over 15 years, I am disgusted by your service - get your act together!