Vodacom, get your act together!
<p>On the 10th of January 2017 my friend and me witnessed an elderly lady walked into the window of the Vodacom shop in Dithlabeng Mall in Bethlehem. She was in a hurry and there were nothing in the window. It is right next to the open door and it is difficult to see the glass from certain angles. The lady hit her head and left arm very hard and staggered backwards. She was dizzy and confused and in pain when we got to her, The ladies working in the shop hardly looked up. My friend had to ask for a chair and take it out to where the lady was. None of the employees once asked if she was okay.</p> <p>After a while we helped the lady to Wimpy where her elderly husband were waiting. She was in shock and experience pain in her head and pins and needles in her arms. It soon became unbearable and we arranged for her to see a doctor immediately. She has a pinced nerve and has not regain full use of her left hand.</p> <p>We spoke to the employees about putting something like stickers on the windows. One said that it's not first time that someone walked into a window and that they were suppose to put up something. Nothing has happend... and last week . a month after the incident, ALL THE WINDOWS ARE EMPTY. Not a single adverti*****ts on or behind the windows, exept for the dirty mark where the unfortunate client hit her head.</p> <p>No Vodacom, this is discusting behaviour. Thank goodness I'm not a client, </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
