1 reviews | Active since Mar 2018
VODACOM GET THE QUALIFIED CONSULTANT
I'm not happy with Vodacom last year we had agreement for iPad contract and I was told it will be R80.00 per month. November my first payment was + or - R250.00 then I reversed amount with my bank as it was not our agreement second month it was R300.00 + then I called asking them why so much and I was told it was connection fee. But I refuse to that as it was not disclosed to me when I took the contract. Everyday when I call Vodacom they tell me I cannot cancel contract and I must pay now R569.00 or they are going to list me on ITC but I think it is unfair for me as customer to be treated like that. my account for Vodacom : I ********** -2
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
