VK
Velile K
1 reviews | Active since Feb 2013
24 Mar 2025, 14:43
Vodacom get more reliable and efficient staff
Right now I'm really lievid by the way vodacom is taking the issue ligthty..you swear that I'm just blaming them for something that doesn't exist.
Everytime after I wrote a review here a clueless 🙈 somebody will give me a call they will say that the matter will be escalated and ask if since the last call haven't I receive any assistance regarding my issue. Their staff members are doing nothing except for tarnishing the company name by their non delivery. I feel I'm enough talking to them because everytime they will say the same thing which end up confusing themselves
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Replies (1)Vodacom's replyOfficial
25 Mar 2025, 08:03 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2025, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
