RJ
Riekie J

1 reviews | Active since Nov 2022

17 Jan 2024, 11:06

Vodacom Geringer street Witvank

I hope Vodacom Head office reads this review and phone their employee that I going to mention now ... My mother from Pretoria battle with her message app and nobody from vodacom Pretoria could help her ,,She visit me a week back and we went to VODACOM GERINGER STREET in WiTBANK....The guy who always help me and are a Star in that shop name is JUNIOR. ..He was so helpfull, he called head office and give so much attention to customers needs with the phone ..,Some of you reading this will understand the frustration going to some vodacom shops ,they just don't care ....but Junior from Vodacom Geringer street in Witbank are such a asset to the company ...Please Vodacom ,appreciate your Employer who walked an extra mile. ,.again ,thank you Junior

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Replies (1)
Vodacom
Vodacom's reply17 Jan 2024, 12:11
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team