1 reviews | Active since Mar 2017

12 Mar 2017, 12:17

Vodacom George Mall

<p>I asked Vodacom George Mall to update my Data contract to 5 Gig package, they updated the wrong contract and now I have two data contract... No voice contract... Month later and Vodacom George Mall still have not rectified this. I call every day and they always say it is done and will call me back to confirm and they never do... I have put in complaints at Vodacom and they to ignore me. I feel so helpless, what do I do next? I can't run my business with no phone?</p>

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2017, 13:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team