JE
Jakes E

1 reviews | Active since Sept 2016

21 Jun 2017, 10:41

Vodacom Gear S3

<p>Good day Vodacom</p> <p> </p> <p>I upgraded one of my 5 contracts with you , and took the Samsung s8 + Gear S3 on the 23 of Mei 2017 at Secunda Mall i received the S8 but still waiting for the Gear S3. The first promise was the first week in June but no luck , then it was the 19 of June again no luck, the last one was 21 June again no luck . How can you advertise something that you don’t have . Please assist as i am getting frustrated now . Thank you in advance</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply21 Jun 2017, 11:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Jun 2017, 08:35
Official

Dear Customer,

We have tried contacting you to no avail. Should you still require assistance, please feel free to call us on 082 111 or via email at ***.

Regards

TS

Vodacom Consumer Website team