JS
Joseph S

1 reviews | Active since Oct 2021

21 Aug 2026, 05:44

Vodacom gave my number to another person

*Title:* Vodacom Gave My Number Away To A *****ster - No Response For 3 Days

*Company:* Vodacom

*Complaint:*

> I am Joseph Silinda ID ***. My Vodacom number is ***. > > Someone is now using my number without my permission. My banking and insurance are linked to this number. I am at risk of losing all my money. > > I emailed Vodacom customer care on 19/08/2026 about SIM *****. For 3 days they have said NOTHING. No reply, no reference number, nothing. > > How can Vodacom give my number to another person without my ID? How can they ignore *****? > > I want my number *** blocked and returned to me immediately. > > Vodacom, do your job. Your customer care is useless. Worst service

0
Replies (2)
Vodacom
Vodacom's reply21 Aug 2026, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team  
JS
Joseph S's update09 Sept 2026, 13:42
Reviewer Update
Till to date vodacom has not contacted me.