vodacom gave me wrong contract

Item: Vodacom
Rating: 1
Author: Thembani M

good day I took a Vodacom top-up contract when the phone came. It is now on an open plan, which was not part of the agreement. Now, I am being overcharged on the contract, and they are refusing to cancel it. Thembani Judith Mangaba *** ***/ ***

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Replies (1)

Vodacom's replyOfficial

04 Sept 2025, 14:22

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply04 Sept 2025, 14:22

Official