1 reviews | Active since May 2013
Vodacom gave me super powers
Good Day.
Yesterday 15 August 2017 I wnet to your Bloemfontein Waterfront Loch Logan Branch, at first I went in stood around for a few moments looking for assistance as I stood next to your thingy that prints the numbers what what. So after not being assisted and only one other client in the shop with a few consultants standing around and the front lady that was supposed to help me is chatting to her friend at Counter 15.
Anywoo then I remembered I have my Invisibility cloak still on, so I went out of the shop up the escalator took off my cloak, came back down with the escalator and went back into the shop , and all of a sudden the Lady who's work it is finally came and assisted me, feeling quite disrespected as the service offered was that of "I do not feel like helping you" took my number B24 at 11h52 , sat down for a few minutes another Gentleman and his Wife (I assume ) came into the shop she immiedatly assist them in the most polite matter , maybe she knew them but still not the way to treat other customers especially clients that wants to move all of there contracts to Vodacom hehe.
So then they Called my number, Counter 4, I met with a gentleman named Lynnwood (I can say with 100% confidence that there is only one Lynnwood at this branch hehe).
He was on the phone busy with a client while I was with and without my cloak.
I would like to extend a THANK YOU to Lynwood for answering all of my questions even though I knew the answers , I had to test to see if this is not just another quick sales consultant promising the world and then under-deliver, no on the contrary Lynwood was awesome, gave me professional assistance in a matter of seconds I was sorted and on my way to start sending my Invoices and Quotations .
I have moved my data pcontract to Vodacom , I am only waiting for my current Network Service Provider to release my number and then I am porting that to Vodacom as well, time frame from old network provider is anyones guess, they said today or tomorrow, but we will see.
Anyway thank you Vodacom and Lynnwood for assisting me, and I hope the first impression I got was not the correct one with no asssisting me the first time round.
Attached is photos showing this.
The only query I have is that someone can please contact me regarding
Reference number : 7BQ14G Date: 10 Aug 2017 Time: 08:50AM
The website stated it will call me back within 36hours, got a call only yesterday after visiting the branch in store.
Will it be possible to check If I qualify for this contract, don't think there will be any glitches but always better safe than sorry. If I do, is there anyway moving forward while I'm still waiting for the old NSP to release my number , as your delivery will take up time, it states next day free delivery but seeing is believing hehe.
Anywoo Vodacom & Lynnwood, Thanks for assisting me, I hope this will be the beginning of a good and strong Business to Client relationship as the previous NSP lacked everything so they did not set the bar very high for you, as I was a 4 year loyal contract customer to them and they showed me exactly how much the customer is worth to them.
Thanks once more. May this journey be pleasant on Vodacom.
Ps. Your internet is way faster than my previous ISP/NSP , compared to my old network that felt like the interweb jumped out of 1995 so slow it was hehe.
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
