BN
Britney N
1 reviews | Active since Jan 2023
05 Jan 2023, 09:45
VODACOM GATEWAY HAS PATHETIC SERVICE
ROSANNE AT VODACOM GATEWAY WAS NOT EFFICIENT AT ALL Tried on the 31st of Dec to take out a contract - I was advised that I will receive a callback due to system issues Due to receiving NO FEEDBACK I went back on the 2nd of Jan, the order was processed and I was told vodacom is taking long to approve my details and will receive a call by the next morning. I called the store to follow up and was told the agent will call me back Called again only to be told my order is CANCELLED
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Replies (1)Vodacom's replyOfficial
05 Jan 2023, 10:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2023, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
