CG
Cara-Lee George

1 reviews | Active since Feb 2020

06 Feb 2020, 15:33

Vodacom - Gaslighting *******

Be very wary of taking any promotions with Vodacom. They do not tell you the truth about their services. They force you to take "free" sims/numbers then don't tell you that you have to cancel the number otherwise you will be continuously billed for a number you do not use. Then when you query why you are told it's your fault and they do not pay you back the money they stole. Gaslighting bunch of *******

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Replies (1)
Vodacom
Vodacom's reply07 Feb 2020, 07:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team