vodacom garentee means nothing

<p>I bought my son a vodacom tablet from ackermans less than 7months ago. After 5 months a green vertical line appeared on the tablet screen. As it was still working i planned to take it in at a later stage. Then a week ago the touch screen stopped working. I took the tablet in and after removing the screen protector found that the middle touch screen lcd is cracked. The top glass has no cracks and there is no evidence of the tablet being dropped. I explained to ackermans that the green line was on the screen before it was ever cracked. After sending it away vodacom comes back and tells me the green line is caused by the crack. And they wont repair. No this is about the third time ive got nonsense with vodacom. Had a cat phone brand new. Sim card reader stopped working after 3 months and they said neglegence. How can this be as ive only put my sim in it once. But anyway back to my point. Third device that vodacom wont fix. Why does vodacom givebu a garentee if it wont fix the problems. They love claiming its the users fault but never their products. I will never buy from vodacom ever again and will change both my contracts from them. Fed up of vodacom.</p>