MH
Magda H

1 reviews | Active since Jun 2022

02 Jun 2022, 12:05

Vodacom - Gardenroute

We are staying in Mosselbay and signals are just about non existing. When talking to Vodacom they say they are aware of the problem but can’t say how long it will take to fix it. How is this possible? Paying for services that is not working. Most of us are working from home. What would Vodacom suggest we do?

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2022, 13:54
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MH
Magda H's update07 Jun 2022, 21:59
Reviewer Update
Good day. Someone die phone me and said they will phone back. To date nothing.