1 reviews | Active since Aug 2010
Vodacom Garden Route Mall DID YOU SELL MY CONTACT DETAILS to **********?
<p>I took out a Vodacom data plan 2 weeks ago that came with a Laptop. I use the sim in my phone for data when not using my laptop... but I have a phone that can take a dual sim. NOW suddenly while my phone is on silent - I received a call from a HIDDEN number...and my phone rngs with the weirdest ringtone . The lady named my full names, wished me a happy 2017 and thanked me for taking out my new VODACOM data 2 Gigg plan with a Tablet... I advised her that I did not take the tablet but a Laptop.. SHE asked me about the make of the laptop and if I have it whith me. I advised that I'm at work and she ended the call immediately.</p> <p> </p> <p>NOW my question is... if this is a legit vodacom call - how did your agent not know what Laptop I got with my contract -- so I seriously doubt this is legit.</p> <p> </p> <p>MY next question is... who leaked my information to **********...because it sounds to me as if they wanted to take over my laptop / sim card to de***** me.</p> <p> </p> <p>Where did the ********** get my information 2 weeks after I took out the Vodacom contract?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
