LB
Lizelle B

1 reviews | Active since Oct 2020

09 Nov 2024, 13:28

Vodacom Gamiclub ****

There is a lot of bad stuff going on with Vodacom. I was on the Vodacom app, just to see where I stand data and minute and SMS wise, then Vodacom forced us to go on Voda pay. We had already had 3 *****ulent experiences with Vodacom, and now again, I was subscribed on a Gamiclub, which I do not even know where it came from. All my games on my phone are from google play store, and all my gaming subscriptions, is on the app store. The main member of this e Vodacom account, is not even using this phone, so how can it be the through this Gamiclub, the amount payable at the end of the month, was R600 more. In this sense, it is so easy to take money from individuals, without them even using the phone. It needed to be forced stop through Vodacom live. How it this possible, they find a way, to spike prices, without the individual knowing about it. I am so waiting for my contract with them to end, because I see this as ******** as well. This is a warning to all that uses Vodacom on messages type in 31050 and type STOP ALL. Do this on a regular basis, to protect yourself from falling into the same trap.

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2024, 15:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team