JM
Jeremy M
1 reviews | Active since Oct 2020
09 Oct 2020, 23:53
Vodacom Gamemine ****
I appear to be the latest victim of the Vodacom Gamemine ****. Have been a loyal customer of them for 16 years and now they have decided to deduct an additional amount for something called Gamemine, which I certainly did not subscribe to. (Last three months). I have unsubcribed to all including Gamemine, received confirmation and yet today I get an invoice with another month's subscription. Will lay a charge of theft/***** with SAPS tomorrow. I want all these ******* deductions refunded. ALL CUSTOMERS OF VODACOM NEED TO BE AWARE/WARNED OF THIS PRACTICE
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Oct 2020, 11:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team