MM
Martin M
1 reviews | Active since Dec 2017
24 Jun 2021, 20:41
Vodacom Gambling with my Livelihood
2 Days of no internet , due to fibre being down. Vodacom are gambling with my livelihood here. I work from home , which means no internet , I cannot work. Must I loose my employment , my home , my car and my family suffer as a result of your incompetence. Please fix my fibre connection . This has gone way past seriousness. This is a matter of life or death . My bosses can no longer tolerate my excuses of not being online , due to no working internet.
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Replies (2)
Vodacom's replyOfficial
24 Jun 2021, 20:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2021, 20:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Martin M's updateReviewer Update
25 Jun 2021, 09:46Please stop lying to customers , Day 3 and still no fibre connection , nobody has called me. I am now going to seek legal advise on how to get out of the contract I have with Vodacom , otherwise I will loose my employment and my family will dramatically suffer financially as a result of an ISP , that does not give a toss about it's clients, but only cares about emptying our pockets.
MM
Martin M's update25 Jun 2021, 09:46
Reviewer Update
Please stop lying to customers , Day 3 and still no fibre connection , nobody has called me. I am now going to seek legal advise on how to get out of the contract I have with Vodacom , otherwise I will loose my employment and my family will dramatically suffer financially as a result of an ISP , that does not give a toss about it's clients, but only cares about emptying our pockets.