SM
Surendra M
1 reviews | Active since Mar 2020
24 Mar 2020, 17:56
Vodacom Galleria Mall . (Next to the bank)
Vodacom galleria mall . Service from the staff is very poor . I wanted to open a business plan account and they requested alot of information , which we gave to them . The ladie that helped us took the information and just went of leave. Without submitting. She also **** and told us that it was submitted. I have proof and names of this uneducated people that is working there. Who was employed because they know management.
It's a shame to say this but you'll just dont care about what is required as a service provider.
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Replies (1)Vodacom's replyOfficial
25 Mar 2020, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2020, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
