SM
Surendra M

1 reviews | Active since Mar 2020

24 Mar 2020, 17:56

Vodacom Galleria Mall . (Next to the bank)

Vodacom galleria mall . Service from the staff is very poor . I wanted to open a business plan account and they requested alot of information , which we gave to them . The ladie that helped us took the information and just went of leave. Without submitting. She also **** and told us that it was submitted. I have proof and names of this uneducated people that is working there. Who was employed because they know management.

It's a shame to say this but you'll just dont care about what is required as a service provider.

0
Replies (1)
Vodacom
Vodacom's reply25 Mar 2020, 07:28
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team