Vodacom Fyber poor activation service

So we have fyber installed we have the modem set up we just need to activate our contract. When they installed the person handling our details assured us we will be up and running in 24 hours. Its now been 5 days and with each call they locked the call with no results. Each operator apologize and another day pass without any connection. So really not the best fyber deal at a early stage. They might show the best deal on paper but the worst service provider!