1 reviews | Active since Feb 2015
Vodacom Funeral Cover
Dear Vodacom Funeral Services,
I hope this message finds you well.
I am writing to express my frustration and seek assistance regarding my recent experience with Vodacom Funeral Services.
I app**** for funeral cover but subsequently decided to cancel it due to Vodacom's inability to accommodate the changes I requested.
After cancelling, I attempted to reapply for the funeral cover, but the application system did not allow me to do so.
This has caused me significant inconvenience and concern as I wish to ensure that my funeral cover is in place without any further issues.
I would appreciate your urgent assistance in resolving this matter. Could you please help me with the following:
Ensure that my previous application has been fully cancelled. Assist me in reapplying for the funeral cover without any issues. Your prompt attention to this matter would be greatly appreciated. I look forward to your response and a swift resolution.
Thank you.
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
