Vodacom Fumbles with a Cell Contract Upgrade

Terrible Terrible Terrible! On the 29th August , a few days ago, I got a Call inviting me to upgrade my Contract but little did l know he is changing my Phone Contract to Home Contract and now since the 1st September l can't receive nor make Calls plus can't use my phone internet anywhere except, strange enough, when I'm home and no load shedding (l don't know how that happens, or is it out fibre)

Can you imagine how I'm turned upside down as My Work Office, My Boss too and 15 Employees l Supervise use WhatsApp and Calls a lot to interact? Can you really?

I am also a SMME on the side and can you imagine how my Business suddenly stopped operations because of a Vodacom Agent who offered to IMPROVE My Contract with more data whilst paying much less but ended taking me completely out of my Contract?!!!

Friday on the 1st another Agent to contact the relevant Section to reverse this horrible, terrible Home Data Contract but it never happened! The Second one yesterday, Saturday, said sent the request but can only be done on Monday😱 In meantime, l sit with No Calls, No WhatsApp, No internet!