RP
Ryno P

1 reviews | Active since Sept 2020

19 Sept 2020, 11:26

Vodacom full of empty promises!!!!

Since the 22nd of August I canceled my vodacom contract. After about a 10 phone calls nothing happene d and this is after I pad in advance and sent my signed forms. I had to Hellopeter my complaint since nothing happened . Someone phoned me and promised I woule be sorted out and I promised to delete my complaint. Well I kept my promise, but just yesterday I received a call if I would like to upgrade. I told the guy this should be prepaid. Anyway vodacom is useless!! I had it! Guys stay faaaaaarrrrrrr away from Vodacom! Empty promises!

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Replies (1)
Vodacom
Vodacom's reply19 Sept 2020, 13:32
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team