SP
Sheldon P
1 reviews | Active since Jul 2011
01 Feb 2022, 18:50
Vodacom full admin lock activated
Received a SMS saying full admin lock activated. My account is paid by debit order so it's not in arrears. The call centre was useless at helping me. Highly frustrating.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Feb 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SP
Sheldon P's updateReviewer Update
02 Feb 2022, 11:22Thanks for the feedback today and the call. The person was very helpful and professional. I appreciate the feedback and clarity.
SP
Sheldon P's update02 Feb 2022, 11:22
Reviewer Update
Thanks for the feedback today and the call. The person was very helpful and professional. I appreciate the feedback and clarity.