VG
Verushka G

1 reviews | Active since Nov 2021

29 Nov 2022, 19:16

Vodacom fulfillment is a disgrace.

After taking fibre deal with vodacom. I as informed the router would be delivered the next day through Ram Couriers. I have called endless times to get promised a delivery and nothing. Vodacom why are you using such a pathetic delivery company to fulfill your obligations to customers. HAVR YOU SEEN THE REVIEWS FOR RAM COURIERS????In all honesty I will just cancel this deal and go with another service provider. I WILL ALSO ENSURE MY BUSINESS 30 FIBRE LINES AND EVERY SINGLE PERSON I KNOW THE PATHETIC SERVICE I RECEIVED. NO ROUTER AND A TON OF FALSE PROMISES.

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2022, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team