Vodacom FTTH via MetroFibre is nonsense

The worst service ever. I order their FTTH on the 19th of May 2023 today is the 8th of June 2023 and mfn installation has not taken place. I have been calling them time and time again and still no luck with installation, they keep telling me that my order has been escalated but nothing, no phone calls re installation. I should have just stuck with my previous service provider instead I am now left with no wifi/fibre. To make matters worse the last consultant I spoke to was so rude and couldn’t be bothered. So disappointing