LB
Lee B
1 reviews | Active since Mar 2011
07 Oct 2019, 20:38
Vodacom FTTH terrible choice
Recently I installed vodacom fiber into my home and I never thought that anyone could be more pathetic than telkom but vodacom surprised me, they installed a product that is newer technology that runs even slower than telkoms degrading infrastructure.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Oct 2019, 07:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2019, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
LB
Lee B's updateReviewer Update
19 Oct 2019, 09:40still nothing. service is still bad with lots of downtime and outage NOT because of load shedding.... I'm glad I did not sign a service contract with vodacom and will be switching once a better service is available.
LB
Lee B's update19 Oct 2019, 09:40
Reviewer Update
still nothing. service is still bad with lots of downtime and outage NOT because of load shedding.... I'm glad I did not sign a service contract with vodacom and will be switching once a better service is available.
Vodacom's replyOfficial
24 Oct 2019, 09:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Oct 2019, 09:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,